As a member of the DTI family, we subscribe to the same beliefs as set forth by our corporate mission statement:
DTI’s mission is to add value to our customers by advancing the art, science, and business of dentistry. Ultimately, DTI will accomplish this through delivering peace of mind to our end user.
The DTI Corporate Philosophy
Many progressive and discerning dentists have an unfilled need for better-quality laboratory-fabricated restorations. DTI is meeting and exceeding this need by establishing a network of precision dental labs across the continent, which are:
1) Taking a leadership role in the training/recruitment of talented technicians
2) Investing in leading-edge technology, and
3) Applying business/marketing acumen to build laboratories and the businesses of their customers
The pillars of success upon which we set our goals are as follows:
- Consistent Quality – we create precise, beautiful, high-quality dental products time after time, using talented technicians and quality control checks.
- Exemplary Service – we deliver an industry-leading level of customer service, taking into consideration the special needs of both patients and dentists. We are not only a source of products, but a resource of knowledge for the dental practice as well
- Dependability – when we promise to deliver or accept a due date from our dentists, they can count on the case arriving on time, every time.
- Partnership – we support our customers as partners, helping them to build practices that reflect our work together.
What does this all equate to?
Peace of mind
- Respect for the Individual – The backbone of our Company is to treat all people equally with dignity, fairness, courtesy, compassion and trust. We are dedicated to acknowledging each individual’s value and to communicate in an open, honest and courteous manner.
- Dedication to World-Class Service – We are dedicated to the best interests of our customers, both internal and external. By listening to the needs of our customers, being knowledgeable and available to advise and serve our customers we ensure they are our priority. As we move forward, our focus on world class service will distinguish us from the competition.
- Commitment to Personal Integrity – Loyalty, truthfulness and ethics are the qualities that direct us to behave in a fair and impartial manner. It is our goal to embrace, encourage and strengthen these sound values, personally and professionally. We strive to identify the right action in all situations.
- Pursuit of Excellence – Individually and collectively, we will set the highest of standards to achieve exceptional results. We will work as a team with a sense of urgency to create and provide superior products and service. Through commitment, personal pride and embracing the change necessary to sustain growth, we will continually challenge ourselves to expand beyond our boundaries.
- Enhancement of Efficiency – We will continuously examine the performance of our systems, procedures and technology to ensure we are maximizing productivity and focusing on value added activities. Everyone plays a part in ensuring an efficient use of the time and resources necessary to sustain growth as an organization.