LAURA KELLY, AAACD, APPOINTED CEO OF MICRODENTAL LABORATORIES AND MODERN DENTAL USA . . .
Veteran Laboratory Leader Returns “Home” to Oversee United States & Canada Operations
January 24, 2019, Livermore, CA – MicroDental Laboratories and Modern Dental USA announce that Laura Kelly, AAACD, has been appointed to the position of Chief Executive Officer for the companies’ operations in North America and Canada. In this position, Ms. Kelly will be responsible for developing and growing comprehensive laboratory prosthodontic processes and solutions, business expansion, and new market education and communication for both the MicroDental Laboratories and Modern Dental USA brands. Reporting directly to Godfrey Ngai, Director and CEO of Modern Dental Group, she will be based at MicroDental Laboratories in Livermore, California.
“I am honored and privileged to return “home” to the very place that launched so many opportunities for me to contribute to this amazing profession,” acknowledges Ms. Kelly, who began her career as an entry-level technician at MicroDental, adeptly broadened her talents and expertise as a ceramist, and simultaneously played an instrumental role in advancing the laboratory’s success in cosmetic dentistry during the 1990s. “I look forward to aligning the dedicated and skilled technician families at MicroDental and Modern Dental to support the dental community through close partnerships, education, and on-going product advancements that ultimately help to enhance oral health, function, and smile esthetics.”
Throughout her tenure in the dental laboratory industry, Ms. Kelly’s career has been punctuated by numerous accomplishments and leadership roles. In 1993, she became one of the first dental technicians to achieve Accreditation from the American Academy of Cosmetic Dentistry (AACD), an organization for which she has served on more than 50 committees and is currently a member of the Past President’s Advisory Council. In 2006, Ms. Kelly was elected President of the AACD, becoming the first technician and first woman to serve in this capacity. In addition to serving in leadership roles in the AACD, she was also elected to serve as Secretary for the International Federation of Esthetic Dentistry (IFED), as well as in numerous boards and advisory roles within the dental community. Prior to her new position, Ms. Kelly also held Vice President and Senior Vice President positions at diverse dental laboratories, including MicroDental (1995-2001) and LK Dental Studios—the boutique laboratory she established in 2008 (2008-2015).
“Ms. Kelly’s appointment as CEO of MicroDental Laboratories and Modern Dental is a testament to her experience pioneering for dental technicians, as well as her true understanding of the importance of the doctor/technician relationship for achieving successful case outcomes,” said Dr. Jeff Morley, co-founder of the AACD and founder of AACD Accreditation. “She is truly qualified for the responsibilities now awaiting her within the profession of dentistry in this new role.”
INTRODUCING THE AFFORDABLE LUXURY COLLECTION . . .
MicroDental Laboratories Introduces a new line of Zirconia restorations offering beautiful esthetics, strength, and value.
October 20, 2017, San Francisco – MicroDental Laboratories introduced a new collection of affordable high-quality Zirconia restorations that includes enhanced versions of ZEUS and ZEUS™ Ultra, as well as IPS e.max® ZirCAD Multi. The all-new MicroDental Zirconia restorations offer dentists a new option for clinical cases that require high strength and translucency.
“Our award-winning Zirconia restorations just got better! We have upgraded the materials and processes even on our most basic Zirconia restorations,” noted Mike Girard, CEO of MicroDental and Modern Dental. “As a commitment to the success of our clients and the satisfaction of their patients, we use only the best, scientifically tested materials from trusted companies like Ivoclar.”
Our new full-contour ZEUS Zirconia restorations still offer CAD/CAM precision and high strength, but are now more translucent and natural-looking than traditional Zirconia. ZEUS Ultra, an exceedingly refined restoration, now combines CAD/CAM precision; high-strength and translucency; use of the proprietary MicroDental Smile Library; and the artistic touch of our master ceramists.
MicroDental’s Zirconia offerings have been expanded with the addition of IPS e.max ZirCAD Multi; a new premium, highly translucent Zirconia material from Ivoclar Vivadent that provides natural-looking properties inspired by the esthetics of e.max lithium disilicate.
Whether a clinical case requires a single posterior or anterior crown, a bridge or a full mouth rehabilitation; MicroDental’s Zirconia restorations were developed to provide gorgeous esthetics, high strength, and optimal performance. To learn more about MicroDental’s new collection of Zirconia restorations call 800.229.0936.
MICRODENTAL LABORATORIES, INC. IS ACQUIRED BY MODERN DENTAL GROUP . . .
November 1, 2016, San Francisco – MicroDental Laboratories, a network of dental laboratories in North America announced its acquisition by Modern Dental Group. A publicly-held company trading on the Hong Kong Stock Exchange, Modern Dental Group maintains the largest share of the dental prosthetic markets in China, Hong Kong, Western Europe, and Australia. With both laboratory networks sharing a reputation for world-class service and exceptional quality, this partnership strengthens their position as one of the leading full-service laboratories in the world.
“MicroDental Laboratories joins Modern Dental’s goal of helping dentists create exceptional treatment experiences for every patient,” noted Mike Girard, CEO of Modern Dental USA and newly appointed CEO of MicroDental Laboratories. “From complex full-mouth cosmetic cases to single unit posterior crowns, to Removables and Implant-retained restorations, MicroDental is well-positioned to collaborate with dentists and provide the best solution for their standard of care and treatment objectives.”
Godfrey Ngai, Executive Director and CEO of Modern Dental Group, said: “Quality is at the forefront of everything we do at Modern Dental. The acquisition of MicroDental Laboratories efficiently aligns with our strategy for global growth and expansion in North America. We are very excited about our future; this is a great day for Modern Dental Group and for MicroDental. We will continue to build on the strength of the MicroDental brand and leverage our breadth of technical support, education, and product catalog backed by the best customer care in the business.”
Modern Dental’s foundation is built on quality, value, and exceptional customer care. The team at Modern Dental USA is committed to living these unique values each and every day. The vision is to become the total solution for your doctors and their practice. Building a network of dental centers and dental laboratories in local neighborhoods across the USA and Canada – Modern Dental and MicroDental are focused on consistently delivering the best products, services, and educational programs.
MICRODENTAL'S 2016 ANNUAL LIMITED EDITION CALENDAR WINS SHOWCASE AWARD . . .
San Francisco, CA, June 15th, 2016 – MicroDental Laboratories received an award for outstanding achievement in print and design at the annual 2016 Showcase Awards for the 2016 Annual Limited Edition Calendar featuring real patients. The Showcase Awards is a visual media competition covering Northern California and Northern Nevada, hosted by the Visual Media Alliance in San Francisco.
Competing against nearly 150 entries from printing, design, ad agencies, and graphic art firms, MicroDental Laboratories received the Bronze award for the 2016 Annual Limited Edition Calendar. The company's winning submission featured a strategic company message and stunning real patient photographs that were produced and photographed by MicroDental's own Marketing Department.
"It is an honor for the MicroDental Marketing Team to be recognized by the Visual Media Alliance," stated Len Liptak President of MicroDental Laboratories. "One of the attributes of effective marketing is that it makes the recipient feel good about associating with the brand. Our team accomplishes this by creating an appealing visual language that embodies the core characteristics of our company and the treatment objectives of patients and dentists."
Dan Nelson, President of Visual Media Alliance agrees, "This was a great competition with a very impressive standard of entries. MicroDental should be very proud of their company's achievement and the excellent work done by their Marketing team."
The Showcase Awards recognizes those responsible for the creation and production of visual communications in Northern California and Northern Nevada. The competition promotes excellence in visual communications and rewards companies and individuals who produce the best in visual media.
MICRODENTAL LABORATORIES ACQUIRES PHOENIX DENTAL LABORATORY . . .
Wednesday, July 8, 2015, San Francisco, CA – MicroDental Laboratories, a network of dental laboratories committed to helping dentists thrive, announced the acquisition of Phoenix Dental Laboratory based in Hamilton, Ontario, Canada. Effective immediately, Phoenix Dental Laboratory will merge with the company's MicroDental Hamilton Laboratory to form one of the leading, full service laboratories in the Toronto metropolitan area.
"MicroDental is actively looking to join forces with dental laboratories like Phoenix that are dedicated to offering dentists quality, esthetics, and precision," commented Bill Johnson, CEO of MicroDental Laboratories. "As with our other strategic mergers, this partnership immediately provides customers of Phoenix Dental Laboratory with access to new restorative products and services such as our MicrO2™ Sleep Apnea Device, ZEUS™ Zirconia Restorations, digitally fabricated dentures, and e.max®P crowns."
Owned and operated by Davide Dessegna, a Registered Dental Technician (RDT), Phoenix Dental Laboratory is know for utilizing leading dental technologies and modern dental materials to provide dentists with high-quality crowns, bridges, dentures, and implant-retained restorations. Moving forward, the lab will continue to offer local pickup, delivery, and chairside services.
"I am excited that we are joining forces with MicroDental," expressed Davide Dissegna, RDT, and new member of the MicroDental Hamilton Laboratory team. "Partnering with MicroDental gives us access to materials, technologies, and resources that will make it easier for us to meet the needs of our dentists and their patients. We are also excited about the opportunity to join a leading group of laboratories that share our same values and commitment to customer service, technology, and quality."
"Phoenix Dental Laboratory has an excellent reputation amongst dentists in the Hamilton, Ontario, area," commented Eleanor Racine, RDT and MicroDental Hamilton Lab Manager. "I look forward to partnering with Davide and his team to further establish MicroDental Hamilton as the lab of choice for dentists in the Hamilton, Ontario region."
MICRODENTAL LABORATORIES ACQUIRES ROCK CREEK DENTAL LABORATORY . . .
June 11, 2015, San Francisco, CA – MicroDental Laboratories, a network of dental laboratories committed to helping dentists thrive, announced the acquisition of Rock Creek Dental Ceramics, Ltd. laboratory in O'Fallon, IL. Effective immediately, Rock Creek will merge with the company's Donnell Dental Laboratory to form one of the leading laboratories in the greater St. Louis metropolitan region.
"The acquisition and merger of Rock Creek Dental Ceramics and Donnell creates an excellent platform for future growth," noted Bill Johnson, CEO of MicroDental Laboratories. "This partnership immediately provides customers of Donnell and Rock Creek labs with access to new restorative products and services such as our MicrO2™ Sleep Apnea Device, ZEUS™ Zirconia Restorations, digitally fabricated dentures, and e.max®P crowns."
"We welcome the addition of Rock Creek Dental Ceramics to our team," commented Bart Donnell, Certified Dental Technician and Lab Manager of Donnell, a MicroDental Laboratory. "This merger, along with the skills and expertise that the Rock Creek team brings, enables us to strengthen our local presence and enhance our current product and service offerings to our existing clientele."
Founded in 1967 and run by Jeff Null since 1995, Rock Creek is known locally for strong customer service and exceptional esthetics. Jeff joined Rock Creek in 1988 while still serving active duty as a dental technician at Scott Air Force Base. In 2006, he took over full ownership of the lab. Jeff is also a Certified Dental Technician.
"The merger made sense on so many levels," expressed Jeff Null, former owner of Rock Creek Dental Ceramics and new member of the Donnell Dental Lab team. "The combination of talent and resources, as well as the added benefits we can provide for our clients by being part of a larger, quality-oriented and values-driven group just makes the future very exciting."
MICRODENTAL RESEARCH TRIANGLE LABORATORY ADDS NEW SERVICES AND TWO LAB INDUSTRY LEADERS . . .
February 2, 2015, San Francisco, CA – Research Triangle today introduced expanded services and the addition of two dental laboratory industry leaders. A prominent cosmetic full-mouth and advanced implant laboratory, MicroDental Research Triangle is now offering Sleep Apnea Devices, Dentures, Night Guards, posterior Crown and Bridge, and more. Additionally, the company has recently welcomed Chris Cozzolino as Laboratory Manager and Tom Lake, CDT, TE, MAAIP as Director of Technical Operations.
“From the beginning, our vision has been to make the MicroDental Research Triangle Laboratory one of the premier, full-service laboratories in North America. Though the laboratory started out by focusing primarily on complex cases, high-end cosmetics and implants, we are pleased to expand our services and offerings. The key to success was to find the right leadership team that could deliver on the vision, and we did that when we hired Chris and Tom,” noted Kim Bradshaw, CEO and President of MicroDental Laboratories. “I am confident that Chris and Tom's commitment to service excellence, strong technical acumen and drive for high performance will impress dentists in the Research Triangle area of North Carolina and throughout the country.”
The newest product that MicroDental Research Triangle offers is the MicrO2™, the first CAD/CAM milled Obstructive Sleep Apnea device engineered to deliver precision fit, maximum comfort and ease of use. The innovative and compact design of the MicrO2device does not require patients to manage any mechanical adjustments. In addition, several Removable products are now available, including Complete Dentures, Partial Dentures, Night Guards, and Orthodontics that offer a broader range of solutions for patients. Moreover, posterior Crown and Bridge restorations are accessible through a variety of materials in order to treat a wider patient audience.
With over 29 years of lab experience, Chris Cozzolino held several senior level positions with a national dental laboratory network, including Laboratory President and Group Operations and Field Support Manager. She is well versed in sales and service as well as lab operations. Chris has been instrumental at growing a number of labs at her previous company by increasing their product offerings, providing high levels of service and quality, and improved operational efficiencies.
Tom Lake, the newest CDT to join MicroDental Research Triangle, earned his degree in Dental Technology at the University of Kentucky and is board certified. He also holds the “Technologist” credential awarded by the National Board for Certification in recognition of expertise in all five specialties of dental technology, and a “Mastership” credential awarded by the American Academy of Implant Prosthodontics. Tom was on staff with the Graduate Prosthodontics Program in the University of Florida and also was a Clinical Instructor with the Dental Implant Center at the University of Miami.
MICRODENTAL LABORATORIES ACQUIRES NEW YORK'S TETRA DYNAMICS DENTAL LABORATORY . . .
Monday, January 5, 2015, San Francisco – MicroDental Laboratories, a network of dental laboratories committed to helping dentists thrive, announced the acquisition of Tetra Dynamics Dental Laboratory. With both laboratories sharing a reputation for world-class service and exceptional quality, this partnership strengthens Tetra's position as one of the leading full-service laboratories in the greater New York Metropolitan area.
“Tetra fits MicroDental's vision of helping dentists create exceptional treatment experiences for every patient,” noted Kim Bradshaw, CEO and President of MicroDental Laboratories. “From advanced Cosmetic cases to single unit posterior crowns, from Implant-retained restorations and Partials to Sleep Apnea devices, Tetra is well-positioned to collaborate with dentists and find the solution that best matches their treatment goals.”
Based in West Babylon, New York, Tetra Laboratory has serviced dentists for over twenty-five years. Each month hundreds of dentists trust Tetra Laboratory to fabricate a wide range of restorations. Tetra is also one of the leading partners for dentists who utilize digital impression systems.
“Tetra has a legacy of collaborating with dentists who continuously aim to optimize the dental care they deliver to patients,” commented Larry Borman, President of Tetra Dynamics Laboratory. “Partnering with MicroDental allows us to build upon this legacy, by enhancing our position on the leading edge of dental materials, technologies and techniques.”
MICRODENTAL LABORATORIES RECEIVES PRESTIGIOUS PATIENT HEALTH AND SAFETY ACCREDITATION . . .
March 7, 2014, San Francisco – MicroDental Laboratories, one of the leading dental laboratories in the world, has achieved its DAMAS renewal accreditation for 2014. DAMAS stands for Dental Appliance Manufacturing Audit System. DAMAS is designed to allow dental laboratories to demonstrate that they follow FDA's Good Manufacturing Practices, ensuring patient safety. Less than 1% of more than 7,000 U.S. dental laboratories are DAMAS certified.
“DAMAS is more than just an accreditation. It is doing business in a way that makes quality and patient safety paramount,” noted Kim Bradshaw, CEO and President at MicroDental Laboratories. “In a dental lab industry that is increasingly characterized by new materials, 3D technologies, and complex supply chains, the specifications for DAMAS provide dentists with a peace of mind that the patient experience comes first and offers MicroDental with excellent context for evaluating innovations.”
“DAMAS is a high achievement for a dental laboratory, and few dental labs in the world can successfully complete and pass year after year. It is a voluntary process that requires a third party audit and yearly revalidation,” commented Laura Sheppard, CDT TE, Senior Director of Compliance and Regulatory Affairs at MicroDental. “The specifications for DAMAS are designed to insure we follow best practices such as verification of FDA accepted materials, lot tracking for traceability; adherence to strict quality control standards; manufacturing and equipment controls for product consistency.”
“An exceptional commitment to patient health and safety is one of the attributes that makes MicroDental Laboratories different,” stated Len Liptak, Vice President of Sales and Marketing at MicroDental Laboratories. “Being one of the few laboratories in the world to maintain the prestigious DAMAS accreditation underscores MicroDental's unique commitment to helping dentists deliver effective, satisfying and safe treatment experiences.”
MICRODENTAL LABORATORIES ANNOUNCES SUPPORT FOR THE CARESTREAM DENTAL CS 3500 INTRAORAL SCANNER . . .
February 25, 2014, Dublin, California – Today MicroDental Laboratories, a network of dental labs committed to helping dentists thrive, announced the ability to fabricate a wide range of dental restorations from the new CS 3500 intraoral scanner by Carestream Dental. The company already fabricates restorations for a handful of dental practices that have CS 3500 intraoral scanners, including EMAX and Zirconia restorations.
“MicroDental is pleased to add the CS 3500 to the comprehensive list of digital impression scanners supported by our laboratories," commented Kim Bradshaw, President and CEO of MicroDental Laboratories. "At MicroDental, we are devoted to embracing cutting-edge technologies and partnering with technologically sophisticated companies to enhance customer experience and patient satisfaction. Our partnership with Carestream Dental testifies to that intent.”
“As Carestream Dental expands into the CAD/CAM market, gaining the support of the top dental labs is critical,” said Ed Shellard, DMD, Chief Marketing Officer and Director of Business Development for Carestream Dental. “We're excited about working with MicroDental Laboratories and what this means for our mutual customers.”
MicroDental Laboratories is one of the leading dental laboratory partners for dental practices that are shifting to digital dentistry. With a 30% year over year increase in cases submitted through digital impression scanners, dentists who go digital with MicroDental Laboratories experience a decrease in remakes and an increase in patient satisfaction. Dentists who go digital also qualify for MicroDental's Impression Free rebate program, which helps cover the monthly lease of the digital impression system.
Carestream Dental's CS 3500 allows dental professionals to easily acquire true-color 2D and 3D images in order to design restorations within their practice. Requiring no external heater, powder or trolley system, the scanner features high-angulation scanning of up to 45 degrees and a depth from -2 to +13mm. For further convenience, the CS 3500 is equipped with a unique light guidance system that aids in the capture of data during the image acquisition process.
More information on the Carestream Dental and MicroDental Impression Free Rebate Program can be found by calling 800.229.0936.
HERMANSON DENTAL LAB AND LEMKE DENTAL LAB MERGE TO BECOME MINNESOTA'S LEADING DENTAL LABORATORY . . .
February 11, 2014, Dublin, California – MicroDental Laboratories, a network of laboratories committed to helping dentists thrive, is proud to announce the acquisition of Lemke Dental Lab. With this transaction, MicroDental Laboratories plans to combine Lemke Dental Lab with MicroDental's Hermanson Dental Laboratory. Based in St. Paul, Minnesota, this partnership creates one of the nation's premier full-service dental labs. The new entity is called Hermanson Lemke, a MicroDental Laboratory.
“One of our goals is to make it easier for dentists to provide exceptional treatment experiences for patients,” noted Kim Bradshaw, President and CEO of MicroDental Laboratories. “Combining these two esteemed laboratories into one, convenient, location provides dentists with more options for treating patients and access to technical experts in fixed, removable, implant-retained and digitally-enabled restoration types.”
With over 60 years of serving dentists, the leadership teams of Hermanson and Lemke dental labs have a reputation for deep technical capabilities, personal service, and innovation. Hermanson Lemke Laboratory features one of the highest concentrations of certified dental technicians in the industry.
“Lemke Dental Lab has a fantastic reputation for quality, expertise and innovation,” commented Gary Johnson, Lab Manager of Hermanson Lemke. “I look forward to combining our talents, resources and capabilities.”
“Partnering with Hermanson Dental Lab truly gives us access to the very best of technology and personnel, allowing us to deliver premier yet personalized service to all dentists,” stated Dennis Lemke, President of Lemke Dental Lab. “Hermanson Lemke is a game changer with the ability to support dentists on a whole new level.”
MICRODENTAL LABORATORY OTTAWA AND COSMO DENTAL LAB MERGE TO BECOME OTTAWA'S LEADING DENTAL LABORATORY . . .
January 2, 2014, Ottawa, Ontario, CN – MicroDental Laboratories is pleased to announce the acquisition of Cosmo Dental Lab. The merger with Cosmo Dental Lab is designed to form Ottawa’s premier dental laboratory for all-ceramic, metal-ceramic, and implant-retained restorations, as well as orthodontic appliances, removable prosthetics and digital dentistry. The new entity is called MicroDental Laboratory Ottawa at Cosmo.
“MicroDental helps dentists thrive by offering exceptional quality, service and practice support,” noted Kim Bradshaw, President and CEO of MicroDental Laboratories. “The combined, local and technical capabilities of these two labs make this an exciting option for dental practices that are treating more patients with implant-based restorations and removables, practices that are seeing a revitalized demand for cosmetics, and also practices that are interested in intra-oral scanning and new dental materials like E.max and Zirconia.”
With over one hundred years of serving Ottawa area dentists, the leadership team of MicroDental Laboratory Ottawa at Cosmo offers an unparalleled depth of experience and technical expertise. This partnership offers dentists access to technicians who are Pankey CR trained, Misch Institute Implant Fellows, and LVI Neuromuscular trained technicians.
“This partnership brings together two of Ottawa’s leading dental laboratories,” commented Allan Cayer, Lab Manager of MicroDental Laboratory Ottawa. “Cosmo Dental Lab has a fantastic reputation for quality, expertise and innovation. I look forward to combining our talents to offer dentists access to a wider range of treatment services and options.”
“Partnering with MicroDental Laboratory Ottawa truly gives us access to the very best of technology and personnel, allowing us to deliver premier yet personalized service to all dentists,” stated Dave Wilson, President of Cosmo Dental Lab. “MicroDental Laboratory Ottawa at Cosmo is a game changer with the ability to support dentists on a whole new level.”
MICRODENTAL LABORATORIES RECEIVES PRESTIGIOUS PATIENT HEALTH AND SAFETY ACCREDITATION . . .
March 29, 2012, San Francisco – MicroDental Laboratories, one of the leading dental laboratories in the world, is now a DAMAS accredited laboratory. DAMAS stands for Dental Appliance Manufacturing Audit System. DAMAS is designed to allow dental laboratories to demonstrate that they follow FDA's Good Manufacturing Practices, ensuring patient safety. Less than 1% of more than 7000 U.S. dental laboratories are DAMAS certified.
"MicroDental's pledge of helping dentists deliver an exceptional treatment experience begins with a steadfast dedication to patient health and safety," stated Kim Bradshaw, CEO and President of MicroDental. "MicroDental's DAMAS accreditation underscores our commitment to helping dentists achieve their standard of care."
"DAMAS is a high achievement for a dental laboratory. It is a voluntary process that requires a third party audit and yearly revalidation," commented Laura Sheppard, CDT TE, Senior Director of Compliance and Regulatory Affairs at MicroDental. The specifications for DAMAS are designed to insure we follow best practices such as verification of FDA accepted materials, lot tracking for traceability; adherence to strict quality control standards; manufacturing and equipment controls for product consistency."
"The dental lab industry is very dynamic, featuring many new materials, new technologies and new production approaches such as offshore manufacturing," noted Len Liptak, VP of Sales and Marketing for MicroDental. "Amidst these changes it is important for dentists to know where their products are being manufactured and be able to verify that their dental lab partners are mutually committed to their patient's health and safety."
MICRODENTAL LABORATORIES APPOINTS LES CROSS AND ANDRAS HITES TO BOARD OF DIRECTORS . . .
May 17, 2012, Dublin, California – Dental Technologies, Inc. (DTI), one of the largest networks of dental laboratories in North America, today announced the appointment of Les Cross and Andras Hites to its Board of Directors.
Leslie (Les) Cross also currently serves as Chairman and CEO of Alphatec Spine, where he’s been on the Board since March 2011. Previously, Mr. Cross served as President and Chief Executive Officer of DJO Global, Inc., where he held several principal executive roles since 1995. From 1990 and 1994, Les held the position of Senior Vice-President of Marketing and Business Development of the Bracing and Support Systems division of Smith & Nephew. He was Managing Director of two different divisions of Smith & Nephew from 1982 to 1990. Mr. Cross earned a diploma in medical technology from Sydney Technical College in Sydney, Australia and studied business at the University of Cape Town in Cape Town, South Africa.
Andras (Andy) Hites has over 40 years of experience in the dental lab industry and together with his brother George Hites, grew MicroDental Laboratories from nearly $3 million in revenue to approximately $50 million in 2002. During his tenure with MicroDental, the Company designed a number of innovative restorative techniques and products that fostered a very loyal client base and helped MicroDental grow to be one of the largest dental labs in North America. Andy has been a national speaker for Quest where he has shared his expertise on lab management and client relations, has produced nine educational videos for dentists and patients and has published several articles in business and dental journals.
“We are very excited to have two highly accomplished and very experienced executives join our Board,” said Kimberly L. Bradshaw, President and CEO of DTI. “Les brings a wealth of experience in growing companies in the medical device industries while Andy is intimately familiar with the dental lab industry, having created and grown one of the preeminent labs in the country. Both individuals will play a significant role in setting the strategic direction of DTI.”
In making the announcement, Les Cross stated, “I am extremely honored and excited to join the board of directors at Dental Technologies, Inc. DTI has distinguished itself by providing unparalleled customer service to their clientele through a personalized approach that benefits dental practices and their patients. I look forward to working with the team to develop strategies to achieve the next phase of growth for the Company.”
“Technology is revolutionizing this industry the way that it changed the auto industry and DTI is leading the charge,” said Andy Hites. “I have always believed technology would improve both the quality of products and service to the client and I am very excited to help the Company continue to differentiate itself as the technology leader.”