Sales & Service Career Manager Sales & Service Career Manager

DENTAL LAB BUSINESS DEVELOPMENT (MicroDental Laboratories, Multiple Locations)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the Business Development role to join our company.

*Multiple Locations

Our Company has the following to offer:

  • Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays

  • Career advancement opportunities

  • Investments in the latest technology

Responsibilities:

  • Maintain an up-to-date understanding of industry trends, product knowledge, competitive landscape and technical developments for business growth opportunities

  • Identify and develop a list of dentists in an assigned geographic territory as potential customers- utilizing selling skills, marketing materials and campaigns to generate new business and cultivate sales growth among new customers

  • Generate leads through market research and networking. Use in-person visits, presentations, and phone calls to acquire new and grow existing customer base

  • Utilize CRM tools to track interactions, analyze sales metrics, and monitor performance

  • Attend trade shows, meetings, and other events as required, accommodating regular travel, both local and national destinations

  • Work as a liaison between dental office locations and the lab to present solutions to potential problems, and communicate features and benefits of our products in order to grow market share

  • Execute strategic and operational objectives, ensuring that defined sales goals and budgets are achieved

  • Evaluate and communicate with company management regarding market trends of our products in relation to customers’ needs

  • All other duties as assigned or as otherwise required

Qualifications:

  • Degree in sales, marketing business is preferred

  • A minimum of 5 years of dental experience is required

  • Ability to demonstrate consultative sales skills

  • Excellent ability to communicate both written/oral -high competency in customer service and solution mindset

  • Highly trained in conflict management and business negotiation processes

  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

  • Ability to demonstrate proficiency in leads tracking and conversion metrics

  • Ability to travel and navigate the surrounding area of the assigned territory, accommodating overnight stays as needed

  • Must possess a valid driver’s license and pass a company MVR check

Pay: $50,000.00 - $65,000.00 per year + competitive commission structure

*All new hires will be required to pass our standard employee background check*

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

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Sales & Service Career Manager Sales & Service Career Manager

DENTAL LAB - SALES LEAD (MicroDental Laboratories, Multiple Locations)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Sales Lead to join our company.

*MULTIPLE LOCATIONS AVAILABLE*

Our Company has the following to offer:

  • Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays

  • Career advancement opportunities

  • Investments in the latest technology

Primary Responsibilities & Skills:

  • Create new business opportunities through market research, networking and lead generation

  • Maintain an up-to-date understanding of industry trends, product knowledge, competitive landscape and technical developments to increase business opportunities

  • Manage sales process from prospecting and nurturing leads to closing deals and ensuring a positive customer experience

  • Utilize CRM tools to track interactions, analyze sales metrics, and monitor performance

  • Attend trade shows, meetings, and other events as required, accommodating regular travel, both local and national destinations

  • Provide coaching to sales representatives; motivate, train, and support team to achieve sales targets, lead team in adapting to business needs as they change, managing multiple tasks and roles simultaneously

  • Maintain assigned budget while increasing financial performance and revenue growth

  • All other duties as assigned or as otherwise required

Qualifications:

  • Bachelor’s degree, preferably in sales, marketing, or business

  • A minimum of 10 years of dental sales experience is required

  • 5+ years of supervisory/management experience is required

  • Ability to demonstrate consultative sales skills

  • Ability to manage customers and direct reporting employees nationally, across different time zones

  • Highly trained in conflict management and business negotiation processes

  • Excellent ability to communicate both written/oral -high competency in customer service and solution mindset

  • Ability to demonstrate proficiency in leads tracking and conversion metrics

  • Ability to travel regularly, accommodating overnight/weekend stays as needed

  • Must possess a valid driver’s license and pass a company MVR check

Pay: $65,000.00 - $75,000.00 per year + competitive commission structure

*All new hires will be required to pass our standard employee background check*

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

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