RTG Dental Lab
With over 30 years of experience in the dental lab business, RTG, a MicroDental Laboratory, takes pride in providing personal attention to our clients’ needs. Our goal at RTG Dental Lab is to consistently fabricate high-quality dental restorations and devices. We specialize in implant and cosmetic dentistry, as well as complex combination cases, to help your practice achieve superior patient satisfaction.
Whether you’re looking for a reliable dental laboratory partner, have questions about our products and services, or need support with a case, our team is here to help. Fill out the form to connect with RTG Dental Lab and learn how we can support your practice and your patients.
Lab Location Details
📍120 Halstead St, Rochester, NY 14610
Lab Manager: Holly Vullo | hvullo@rtglab.com
Phone: 800.677.4784
Fax: 585.482.4677
Email: info@rtglab.com
To send photos for your cases, please email rtgcadcam@gmail.com
RTG Dental Lab Resources
Rx Forms
Resources & Guides
Send a Case to RTG
Whether submitting a traditional or digital case, we support your practice growth through fast turnarounds and the latest technological innovations.
Send a Digital Impression
Eliminate the hassle of traditional cases by sending our team your digital impression. Find your preferred scanner in the list below and use the provided protocols to get your file to our lab immediately.
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• Go to www.meditlink.com
• Log in to your Meditlink Account
• Click on "Partners", then “Invite Partner” (upper right-hand side)
• Enter our email address: cadcam@rtglab.com
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• Call 800-577-8767
• Request to add RTG Dental Lab to your dropdown or provide the Lab ID #3797
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• Go to www.portal.3shapecommunicate.com
• Log in or sign up for an account
• Click the “Connections” tab at the top and click “Add Connection”
• Connect with RTG Dental Lab by inviting cadcam@rtglab.com
• After connecting to us as a lab, select RTG Dental Lab when sending files
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• Go to https://dentalconnect.dexis.com/
• Log in or sign up with your email
• Click “Quick Connect” or the icon of three people in the upper right corner
• Click “Add a partner”
• Add: rtgcadcam@gmail.com
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Go to www.dscore.com
Log in to your DSCORE account
Click on your account icon (top right)
Select "Practice"
Select "Preferred Labs" tab
Click "Add Preferred Labs" (right side of the page)
Search for MicroDental
Select "Active DSCORE Accounts Only." All active MicroDental labs will display
Find our lab and click "Add Lab" to connect with us
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• Go to www.ddxdental.com
• Go to “my lab” and find RTG Dental Lab OR Add Lab ID 807789
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Please contact us at info@rtglab.com or 800.677.4677 to add and connect the scanner. We'll be more than happy to assist!
Send a Traditional Impression
Proper care when packing your case for shipping plays a significant role in the case's condition and the service we can provide. Broken models can result in ill-fitting prosthetics, requiring a new impression and causing inconvenience for you and your patient. Additional bubble wrap should be added to fill the box to avoid movement and possible breakage during shipping.
Place all impressions and bites in the biohazard bag provided and seal.
Place Rx and/or any other documents in the separate pocket on the outside of the bio bag. If you do not have bio bags with outside pockets, please place paperwork in a separate bag.
When shipping an articulator and facebow:
Remove models from the articulator and wrap individually, OR if models remain on the articulator, please separate the articulator. Each piece should then be wrapped individually and anchored in the box. The facebow and other enclosures should be wrapped separately.
Shipping loose crowns, bridges, implant parts, and/or shade tabs: Place in a separate small container or sealed plastic bag and wrap separately to avoid loss or breakage.
Any photos or slides that accompany the case should be placed in a plastic bag for protection.
Reference the item(s) you are sending on the checklist section of the Rx.
Call for pick-up and delivery options.